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The Art of Small Talk: 10 Easy Phrases That Make People Light Up When They First Meet You

  • Mission to raise perspectives
  • 4 days ago
  • 11 min read
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Most people are terrible at first impressions - not because they lack charm, but because they're playing the wrong game entirely. Here's how to stop performing and start connecting.


You're at a networking event, a party, or stuck in an elevator with someone you've wanted to meet for months.

Your heart rate spikes. Your palms sweat. Your brain cycles through opening lines, rejecting each one as too boring, too eager, or too weird.

So you default to: "How are you?"

They say: "Good, you?"

You say: "Good."

Silence.

Congratulations. You've just completed the world's most efficient demonstration of two humans failing to connect.

Here's the truth nobody tells you: Small talk isn't about the words. It's about making the other person feel seen.

Most people approach conversation like a performance. They're thinking about what clever thing to say next, how they sound, whether they're impressive enough. Meanwhile, the person in front of them feels like a prop in their one-person show.

The people who "light up" rooms aren't necessarily funnier, smarter, or more interesting. They're just better at making others feel interesting.

That's a skill. And like any skill, it can be learned.



The Uncomfortable Truth About First Impressions

Let's address what you're actually worried about.

You think the problem is finding the perfect opening line—something clever and memorable that showcases your wit and intelligence.

That's not the problem. That's the symptom.

The real problem? You're treating the other person like an audience instead of a human being.

Research from Harvard Business School shows that people who ask more questions in conversations are perceived as more likable. Not because questions are magic, but because questions signal genuine interest.

When someone feels you're actually curious about them—not just waiting for your turn to talk—something shifts. Their shoulders relax. Their answers get longer. They lean in.

That's not small talk. That's connection.

And connection is what makes people remember you long after they've forgotten what you said.



The 10 Phrases That Actually Work (And Why)

These aren't scripts. Scripts make you sound like a robot. These are frameworks—conversation starters that create space for real human exchange.


1. "What's been the best part of your week so far?"

Why it works: This skips past autopilot answers and goes straight to what's alive for them right now.

"How are you?" gets "fine." This question gets stories.

Notice it's not "How was your week?" That invites a summary. "What's been the best part" asks them to spotlight something specific and positive. People light up when they talk about things that genuinely pleased them.


The psychology: You're not interrogating—you're giving them permission to share something they're actually excited about. Most people are walking around with good news they haven't had a chance to tell anyone yet.


This shift from self-focused performance to authentic connection is at the heart of transformative leadership—the ability to inspire and engage others by making them feel truly seen and valued.


2. "What are you working on that you're excited about?"

Why it works: This works in professional and personal contexts because it assumes they have something they care about.

That assumption—that they're someone who creates, builds, or pursues things—is inherently flattering.

Notice the word "excited." Not "what do you do" (which triggers rehearsed elevator pitches) or "what are you working on" (which sounds like a status report). The word "excited" gives them permission to share enthusiasm, not credentials.


The psychology: You're inviting them to talk about their aspirations, not their obligations. That's where energy lives.


This is a fundamental leadership skill that extends far beyond casual conversation into how we inspire, motivate, and build trust with our teams.


3. "How did you get into [their field/interest]?"

Why it works: Origin stories reveal personality, values, and what someone finds meaningful.

Everyone has a story about how they ended up where they are. Most people never get asked about it. When you ask, you're signaling that you see them as someone with a journey, not just a job title.

This question works at a gallery opening ("How did you get into art?"), a conference ("How did you end up in tech?"), or a dinner party ("How did you get interested in cooking?").


The psychology: People love explaining their path because it reinforces their sense of purpose and identity. You're not just making conversation—you're helping them remember why they care about what they do.


If you're ready to deepen your capacity for authentic connection and elevate your leadership impact, start by practicing these principles in every conversation.


4. "What's something you're looking forward to?"

Why it works: It shifts focus from the past or present to the future—and future-focused conversations feel optimistic and energizing.

This works whether they're looking forward to vacation next month or just to dinner tonight. You're asking them to verbalize hope, anticipation, excitement.


The psychology: Talking about positive future events activates the brain's reward centers. You're literally giving them a hit of dopamine just by asking this question.


5. "What's surprised you most about [current topic/situation]?"

Why it works: This invites reflection and vulnerability without demanding it.

It works at a wedding ("What's surprised you most about wedding planning?"), at a new job ("What's surprised you most about this company?"), or discussing current events.

Surprise implies learning, adaptation, humility—things that make conversations feel real instead of performative.


The psychology: You're asking for their lived experience, not their opinions or expertise. That's lower stakes and higher connection.


6. "I noticed [specific detail]. What's the story there?"

Why it works: Specificity proves you're actually paying attention.

"I noticed your vintage watch—what's the story there?""I noticed you mentioned living in Berlin—what took you there?""I noticed your coffee order—are you a serious coffee person or just desperately caffeinated?"

The pattern: Notice something specific, express curiosity, invite story.

The psychology: Being truly seen—having someone notice details about you—is rare and powerful. Most people move through life feeling invisible. You're offering the opposite.


7. "If you could give your younger self one piece of advice, what would it be?"

Why it works: This question has depth without being heavy. It invites wisdom, reflection, and often humor.

It's appropriate for professional contexts (revealing values and lessons learned) and personal ones (revealing what they've overcome or what matters to them now).


The psychology: When people share advice they'd give their younger self, they're really sharing their current values and hard-won insights. You learn who they are now by hearing what they wish they'd known then.


8. "What's something you believe that most people disagree with?"

Why it works: This is a sophisticated question that works in the right contexts—usually after initial rapport is established.

It's Peter Thiel's famous interview question, and it works because it gives people permission to be contrarian, interesting, and authentic.

Warning: This isn't for surface-level networking. Save it for when conversation has already moved past pleasantries.


The psychology: You're signaling that you value independent thinking and that they're safe to share non-consensus views. That's intellectual intimacy.


9. "What would you be doing right now if you could do anything?"

Why it works: It reveals what they're sacrificing to be here—and what they truly value.

Sometimes the answer is funny ("Honestly? Napping"). Sometimes it's revealing ("I'd be hiking—I haven't been outside in weeks"). Sometimes it deepens into real conversation about dreams and trade-offs.


The psychology: This question acknowledges that we all make choices about how we spend time. It invites them to be honest about what they're choosing and what they're giving up.


10. "What's the most interesting thing you've learned recently?"

Why it works: This assumes they're someone who learns, grows, and stays curious—a fundamentally flattering assumption.

Unlike "what have you been reading" (which pressures them to prove they read), this question accepts that learning happens everywhere: podcasts, conversations, mistakes, experiences.


The psychology: People who feel like someone is interested in what interests them become interested in you. Reciprocal curiosity creates connection.



How to Deliver These Phrases Without Sounding Like a Robot

The phrases matter less than the energy behind them.


Here's what kills even great questions:

1. Asking without actually caring about the answer. If you're just cycling through questions while planning your next impressive statement, people feel it.

2. Asking multiple questions rapid-fire. This isn't an interrogation. Ask. Listen. Respond to what they actually said. Then ask your next question organically.

3. Hijacking their answer to talk about yourself. They say, "I'm excited about learning guitar." You say, "Oh I played guitar for years let me tell you about my band..." You've lost them.

4. Using the same question with everyone. These are frameworks, not scripts. Adapt them. Personalize them. Make them fit the moment.

5. Forgetting to listen. The question is the spark. The listening is the fire.



The Real Secret: Make It About Them, Not You

Most people leave conversations thinking about how they came across.

"Did I sound smart enough?""Did I talk too much?""Did they think I was interesting?"

Flip the script entirely.

Leave conversations thinking:"Did I make them feel heard?""Did I learn something about what matters to them?""Did they leave feeling better than when they arrived?"

When you shift from performing to connecting, everything changes.



What Kills Connection (And How to Avoid It)

The One-Upper

Them: "I just got back from Colorado."You: "Oh cool, I've been to Colorado six times. Let me tell you about the best trip..."

Why it fails: You've just communicated that their experience is a launching pad for your stories, not something worth exploring on its own terms.

Fix it: "That's great—what took you there?" or "What was the highlight?"


The Interviewer

You ask seven questions in a row without sharing anything about yourself.

Why it fails: Interrogation isn't intimacy. Conversation is exchange, not extraction.

Fix it: Follow a 70/30 rule. Let them talk 70% of the time, but contribute your 30% through relevant sharing, not through more questions.


The Waiting-to-Talk Person

They're mid-sentence and you're already forming your next comment.

Why it fails: People can sense when you're not actually listening. Your eyes glaze over. Your nods become mechanical.

Fix it: Practice listening to understand, not listening to respond. Repeat back key phrases they use. Ask follow-up questions that reference specific things they said.


The Topic-Hopper

You ask about their week, they start answering, and you immediately pivot to something else.

Why it fails: Depth beats breadth. Five minutes on one meaningful topic creates more connection than thirty seconds on six topics.

Fix it: Go deep, not wide. When they mention something with energy, follow that thread.



The Mindset Shift That Changes Everything

Stop thinking: "What should I say to seem interesting?"

Start thinking: "What can I ask to help them feel interesting?"

That's not just a tactical shift. That's a moral one.

It's the difference between treating people as means to your networking goals versus treating them as ends in themselves—as human beings worthy of genuine curiosity and attention.

The people who make others light up aren't performing charm. They're practicing curiosity.



Why This Matters Beyond Small Talk

First impressions compound.

The person you barely noticed at the conference becomes the hiring manager for your dream job. The person you half-listened to at the party becomes a potential business partner. The person you dismissed becomes someone whose respect you need.

But beyond instrumental concerns, there's something deeper.


We're living through an epidemic of loneliness. People are more "connected" than ever through technology and more disconnected than ever in actual human terms.

When you make someone feel genuinely seen and heard—even in a five-minute conversation—you're not just networking effectively. You're offering something increasingly rare: authentic human connection.

That's worth learning. That's worth practicing. That's worth getting right.



The Bottom Line

Small talk isn't small.

It's the entry point to trust, connection, and relationships that can change the course of your career and life.

The phrases in this article aren't magic. They're frameworks for signaling genuine interest, creating space for authentic exchange, and making people feel valued.

But here's what you need to understand: The phrases only work if you actually care about the answers.

People have sophisticated BS detectors. They can tell when you're performing interest versus feeling it. No technique can fake genuine curiosity.

So the real work isn't memorizing better questions. It's becoming someone who's genuinely interested in other people's stories, struggles, and successes.

That's not a communication skill. That's a character trait.

Build that, and the conversations take care of themselves.



Frequently Asked Questions


What if I ask these questions and the person gives short, closed answers?

That's information, not failure.

Short answers usually mean one of three things: they're not interested in conversation right now, they're shy and need more warm-up, or your delivery felt interrogative rather than curious.

Try this: Share something about yourself first, then invite them to respond. "I've been buried in work this week but had an amazing hike yesterday that cleared my head. What do you do to reset when things get overwhelming?"

If they're still giving one-word answers, gracefully exit. Not every conversation is meant to happen. That's okay.


How do I transition from small talk to deeper conversation without it feeling forced?

Follow their energy, not a script.

When someone mentions something and their eyes light up, their pace quickens, or their gestures become more animated—that's the thread to pull.

Listen for emotion, not just information. "You seem really excited about that project" or "That sounds like it was really challenging" acknowledges what you're noticing and invites them to go deeper.

The transition isn't forced when you're responding to what's actually happening in the conversation, not following a predetermined path.


What if I'm genuinely introverted and find these interactions exhausting?

Being introverted doesn't mean you're bad at connection—it means connection is energy-intensive for you.

That's okay. Work with it, not against it.

Strategy 1: Go for quality over quantity. One meaningful 15-minute conversation beats ten superficial ones and uses less energy.

Strategy 2: Use these questions strategically at events where you must network, then give yourself permission to leave early.

Strategy 3: Follow up via email or message. Some introverts are better at asynchronous connection than real-time interaction.

The goal isn't to become an extrovert. It's to have tools that make necessary social interactions less draining and more genuine.


How do I avoid coming across as nosy or too personal with these questions?

Context matters. Calibrate depth to the situation.

"What's been the best part of your week?" works in almost any context. "What's something you believe that most people disagree with?" requires established rapport.

Read social cues: If someone's body language is closed (crossed arms, looking away, short answers), don't push deeper. If they're leaning in, maintaining eye contact, and elaborating—you have green lights to go deeper.

And remember: People generally like talking about themselves. The bigger risk is being too shallow, not too curious.


What if someone turns the question back to me and I don't have an interesting answer?

First, recognize that you're catastrophizing. You don't need an "interesting" answer. You need an honest one.

"What's been the best part of your week?" "Honestly, I finally fixed a bug that's been haunting me for three days. Small victory but it felt huge."

That's not impressive. It's real. Real beats impressive.

Also, this is conversation, not performance. If you share something vulnerable ("Honestly, it's been a tough week, but I'm here tonight to reset a bit"), you often unlock deeper connection than any impressive answer would.


How do I remember people's answers to these questions for future conversations?

Take notes after the conversation, not during.

In your phone or notebook: "Sarah—excited about launching her bakery next month, used to be in finance, misses hiking since she's been so busy."

Next time you see Sarah: "Hey! How's the bakery launch going? Did you ever get that hike in?"

She feels remembered and valued. You've just differentiated yourself from 95% of people who forget conversations the moment they end.

This isn't manipulative—it's respectful. It signals that the conversation mattered enough to remember.


What if I'm at an event where everyone seems to already know each other?

Use that to your advantage.

"I'm new here—what's the story behind this group?" or "I don't know anyone yet—who should I absolutely meet?"

People love playing connector. You're giving them a role (helpful insider) and making it easy for them to be generous.

This also works: "I'm overwhelmed by not knowing anyone. What brought you to this event?" Vulnerability disarms and invites authentic response.


Can I use these phrases in professional contexts without seeming unprofessional?

These questions are more professional than "what do you do?"

Professional doesn't mean robotic. It means competent, respectful, and effective. Questions that create genuine connection are all three.

"What are you working on that you're excited about?" is perfectly appropriate in any business context. So is "What's surprised you most about [industry/role/company]?"

What's actually unprofessional is treating people like networking transactions rather than human beings.


What if I ask a question and there's an awkward silence?

Silence isn't always awkward—it's often thoughtful.

If you ask "What's something you're looking forward to?" and there's a pause, they might be actually thinking. That's good. Let them think.

If the silence extends and gets uncomfortable, gently offer an out: "Or if nothing's jumping to mind, no worries—I was just curious what's on your radar."

Most "awkward" silences become comfortable when you relax into them instead of panic-filling them with noise.


How do I end these conversations gracefully without seeming rude?

Be honest and warm.

"This has been great—I'm going to grab another drink but I'd love to continue this conversation. Can I get your contact info?"

Or: "I really enjoyed hearing about your project. I should go say hi to a few other people, but let's stay in touch."

Or even: "I'm hitting my social limit for the night, but I'm so glad we connected. How can I find you?"

The key is expressing genuine appreciation before exiting. That leaves them feeling valued, not dismissed.



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