PRIVACY POLICY

Effective Date: March 2023

Welcome to Clear White Space. We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information Collection

We collect various types of information from and about users of our website, including:

Personal Information: This includes your name, email address, postal address, phone number, and any other information you directly provide to us on our website.
Account Information: When you create an account, we collect your login credentials, including your email address and password.
Transactional Information: We collect details of transactions you carry out through our website and of the fulfillment of your orders.
Technical and Usage Information: This includes the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Interaction Data: We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Financial Information: We collect payment details, including credit card information, when you make a purchase.
Feedback and Communication: We collect information when you provide feedback, reviews, or contact us for support.

2. Use of Information

The information we collect is used for the following purposes:

To provide, operate, and maintain our website and services.
To improve user experience and personalize our services.
For customer support and to respond to your inquiries.
To process transactions and send related information, including confirmations and invoices.
For marketing and promotional purposes, subject to your consent where required.
To comply with legal obligations and enforce our terms and policies.

3. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix.com provides the online platform that allows us to offer our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications on secure servers behind a firewall.

4. Payment Information Security

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of companies like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. Communication Preferences

We may contact you to send updates about our company, resolve issues related to your account, collect fees or monies owed, or as necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

6. Your Rights and Choices

You have the right to access, correct, amend, or delete any personal information we have about you. If you wish to exercise these rights or if you no longer want us to process your data, please contact us at hello@thewhitepaper.com.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We will notify you of significant changes by updating the date at the top of this policy and, where appropriate, through other communication channels.

For any questions or concerns regarding this privacy policy, please contact us at hello@thewhitepaper.com.